We want you to be happy!

That is the bottom line at Norton’s. We take pride in offering the best possible service, quality and prices.

Lifetime Warranty JewelryOur Lifetime Bridal Warranty:

Your Bridal Ring is protected against all manufacturer’s defects for the life of your ring. In addition, Norton’s offers the following services and repairs at no charge:

  • Inspection and Cleaning – as often as you would like!
  • Polishing and re-finishing – as often as you would like!
  • Rhodium plating – maximum once per year
  • Ring Resizing – as long as the style is re-sizeable – up to 2 sizes maximum one time
  • Stone Tightening – as often as needed!
  • Replacement or Re-cutting of lost or chipped diamonds – up to 0.75 ct.

Terms and Conditions:

  • To qualify for the terms of this warranty the ring must be purchased from us and you must have it inspected every 6 months.
  • This warranty applies to normal wear and tear. For theft, loss or damage we recommend insurance.
  • Your ring may be serviced by Norton’s Jewellers or the manufacturer at our discretion.
  • Prong re-tipping may be required to maintain the security of the diamonds or gemstones, must be performed by Norton’s Jewellers and paid for at current repair pricing by you.
  • Total Liability of this Warranty cannot exceed the purchase price as shown on your sales receipt.

Trade up Policy:

You may trade up the center diamond of your engagement ring at any time for the full value of the purchase price as shown on your sales receipt. The new diamond must be twice the value of the diamond you are trading in.

For questions contact us at info@nortons.ca.

Please feel free to contact us.

We have jewelry professionals ready to help.

Contact Us Appointment